We are continuing to work on a fix for this issue. we are cirrently working on a better app and site experience. support email remains the current place of contact.
Posted Jun 22, 2026 - 14:05 UTC
Update
We have taken reasonable steps to provide a stronger solution to HIBIKI support, in the mean time please continue to use support@hibiki.co.uk for any support while we impliment the new setup. Thank you all for your support and patience.
Posted Jan 19, 2026 - 16:00 UTC
Identified
We have identified the issue with our service provider and are reaching out to find out what is going on.
Posted Dec 13, 2025 - 08:48 UTC
Investigating
Issues have been found within the HIBIKI services framework, we're investingating this issue. - Discord support - support@hibiki.co.uk - fallback portal
are not affected
- inter app - website - live chat - inter doc
is affected.
thank you for your understanding during this investigation.
Posted Dec 12, 2025 - 19:30 UTC
This incident affected: Support & Feedback (HIBIKI support).