Resolved -
old support stack is being replaced
Jun 22, 14:09 UTC
Update -
We are continuing to work on a fix for this issue. we are cirrently working on a better app and site experience. support email remains the current place of contact.
Jun 22, 14:05 UTC
Update -
We have taken reasonable steps to provide a stronger solution to HIBIKI support, in the mean time please continue to use support@hibiki.co.uk for any support while we impliment the new setup. Thank you all for your support and patience.
Jan 19, 16:00 UTC
Identified -
We have identified the issue with our service provider and are reaching out to find out what is going on.
Dec 13, 08:48 UTC
Investigating -
Issues have been found within the HIBIKI services framework, we're investingating this issue. - Discord support - support@hibiki.co.uk - fallback portal
are not affected
- inter app - website - live chat - inter doc
is affected.
thank you for your understanding during this investigation.
Dec 12, 19:30 UTC